If for some reason an item did not suit you, you can return or exchange it within 14 days from the date of purchase, BUT only if the item was not in use, it has retained its saleable condition and all the accompanying elements (tags, labels). Otherwise, the item is not refundable/exchangeable.
Exchange/return Details:
- If within 14 days from the date of purchase a factory defect was discovered, the item shall be accepted for repair or exchange in a workshop or studio or by delivery service
- All costs associated with the return / exchange of goods are borne by the buyer, with the exception of the return of goods due to "detected defects".
The clothes should be sent by “Nova Poshta” to the address:
Odessa city, "Nova Poshta" branch No. 78
Recipient: Zabelina Anastasiya
Phone: +380 (99) 613-90-71
Please note!
If you want to make goods exchange or return, you must contact us within 14 days from the order receipt:
- by email: [email protected]
- by phone: +38 (098) 995-46-67